Helplines

If you have a concern about a child or young person you must report it. If there is immediate risk of harm to a child, call the Police on 999.

You can contact the NSPCC on 0808 800 5000 (free service, lines open 24 hours a day).

You can tell one of our team or contact your local Multi Agency Safeguarding Hub team or Local Safeguarding Children Board:

The Oxfordshire Multi-Agency Safeguarding Hub (MASH) on 0845 0507666.

Oxfordshire Safeguarding Children Board: www.oscb.org.uk

Call: 01865 815843

Email: oscb@oxfordshire.gov.uk

West Berkshire Safeguarding Children Board: www.westberkslscb.org.uk

Call: 01635 503090

West Berkshire Children Services Contact Advice Assessment Service (CAAS):  01635 503090

Local services

  • Local Domestic Abuse Helpline for Oxfordshire and West Berkshire – 0800 731 0055 - www.reducingtherisk.org.uk
  • Youthline (a free confidential counselling service for young people in Bracknell Forest) - www.youthlineuk.com

National Services for Children & Young People

  • Childline – 0800 1111 - www.childline.org.uk
  • The Hideout – website for Children and young people -www.thehideout.org.uk
  • Support Line (provides emotional support for children & adults) - 01708 765200 - www.supportline.org.uk/
  • Young Minds (support for children and young people with emotional and mental health needs) - www.youngminds.org.uk
  • NSPCC Helpline - 0808 800 5000 - www.nspcc.org.uk 
  • SAFE! (support for young people affected by crime) - 0800 133 7938 - www.safeproject.org.uk 
  • Asian child protection helpline - 0800 096 7719 (language specific numbers below)
  • Bengali speaking advisor - 0800 096 7714
  • Guajarati speaking advisor - 0800 096 7715
  • Hindi speaking advisor - 0800 096 7716
  • Pujabi speaking advisor - 0800 096 7718
  • Urdu speaking advisor - 0800 096 7718

National Services for Adults