Digital Hub Admin Assistant

Location: Our hybrid working arrangements offer a flexible combination of working from home and office days, in our office in Reading

Contract type: Permanent

Hours per week: 21 hours per week

Salary: Salary in the range: £11,341 to £13,860 per annum (Full time equivalent: £19,982 to £24,421 per annum)

Closing date: Wednesday 28 September 2022 at 9am

Interview date: Monday, 10th October 2022

Parents And Children Together (PACT) has an exciting opportunity for a Digital Hub Admin Assistant to help us drive our ambitions forward. 

PACT has developed a unique online platform that is already supporting thousands of adopters, foster carers, special guardians and professionals across the country. Our platform CATCH – Children And Trauma Community Hub | PACT Charity is enabling users to build their resilience, learn and develop and find help and support 24/7.

Do you have the passion and skills to be our new Digital Hub Admin Assistant to support our team to grow Catch and to support those who we reach through our digital platform?

What we do

PACT is a leading independent adoption charity in the UK, placing children with secure and loving families and supporting them with specialist therapeutic support. Our most recent Ofsted inspection rated our adoption service as “Outstanding”. 

We also run community projects for children and adults facing multiple disadvantages including our Alana House women’s community programme and Bounce Back 4 Kids, a therapeutic domestic abuse recovery programme for families.

How you could add value

This role within our Marketing and Communications team will provide the administrative support needed to continue the efficient running of the service for our users and offer great customer service to our partners. This role will also be responsible for providing administrative support for the upcoming Bounce Hub which provides domestic violence support and training.  You will monitor the digital hub inboxes, set up new users, develop good relationships with Hub partners, maintain databases and spreadsheets and efficiently run analytical reports for the Hub team. 

We are looking for someone with good interpersonal and customer service skills who is proficient in Microsoft Office.  The role requires a highly organised individual who can produce results with a high level of accuracy and attention to detail, as well as provide a creative approach to solutions.

Please do not submit your CV, only completed application forms will be accepted. 

If you would like to learn more about our charity or have an informal discussion about the role, please contact Tania Sentobe Bruun, Digital Hub Manager on 07739 973128. 

We look forward to hearing from you!

No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.  

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.