Reception & Office Assistant

Location: Reading, Berkshire

Contract type: Fixed-term (12 months)

Hours per week: Part-time (22.5 hours/week, ideally 8:15am–12:45pm, Monday to Friday)

Salary: £14,742 - £16,860 pa (pro rata the FTE salary range £24,243 - £27,725 pa)

Closing date: Wednesday 16 July 2025

Interview date: Likely to be Wednesday 09 July and Thursday 31 July 2025

We are looking for a friendly, proactive and highly organised Reception & Office Assistant to be the welcoming presence in our Reading office and help ensure our offices are safe, comfortable, and well-maintained places for our colleagues and visitors.

There is always plenty to do – so we’re looking for a Reception and Office Assistant who enjoys variety and takes pride in keeping things running smoothly.

How you’ll make a difference

A key member of our IT & Operations team, you’ll work closely with colleagues to:

• Greet visitors and manage front-of-house duties
• Coordinate health and safety checks and building maintenance
• Support office services including ordering of supplies, post and meeting room setup
• Assist with general maintenance and liaise with contractors

What we’re looking for

• Welcoming and professional with a focus on excellent customer service
• Highly organised and ability to multi-task
• Enthusiasm for PACT’s mission and values
• If possible, a basic understanding of health and safety and general repairs

Why join PACT?

At PACT, people are at the heart of everything we do. Our mission is to build adoptive families and empower women, children and parents to embrace a positive future.  We’re committed to creating a respectful, inclusive workplace. You’ll have access to learning and development opportunities and many other benefits and be part of a team that truly makes a difference to people’s lives.

Please note: All roles are UK-based and subject to safer recruitment checks including a Standard DBS.

If this sounds like you then apply today to join an amazing team and become part of something truly meaningful.

Other roles you may have experience of could include: Receptionist, Facilities Assistant, Office Services Assistant, Admin Assistant, Administrator, Admin Support, Customer Admin Support

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Application for Employment (v2)

Form reviewed Oct 2024

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You can save this form at any time and come back to complete it later by clicking "save and continue later" at the bottom of the page and entering your email address.

If you would prefer to complete this form in a Word document, you can click here to download a Word version of the form.

Completed applications can be emailed to PACT_HR@pactcharity.org.

Position

Post applied for:*

How did you hear about this vacancy?*

From another website or job board

From PACT's website

On social media

In a newsletter

Word of mouth

Other (please state)

Other (please state)*

Which website or job board?*

Please choose an optionACEVO Recruiters and Trustees UnlimitedBASWBMEJob.co.ukCharity JobChartered Institute of FundraisingClinksCommunity CareCoram BAAFCVAADiversity JobsiteDiversifying.ioEvenbreakFour Day WeekGov.ukGuardian OnlineIndeedJobs Go PublicLinkedInMydiversity.comReachReading Voluntary Action (RVA)ReedRestless.co.ukRussell WebsterTotal JobsWorking ChanceWomens GridA recruitment agency (please state)A University Careers Portal (please state which university)Other (please state)

Please state*

Which social media channel?*

Please choose an optionFacebookInstagramLinkedInTwitterOther (please state)

Other (please state)*

Which newsletter?*

Please choose an optionPACT eNewsPACT Adopter NewsThe Adopter Hub newsletterOther (please state)

Other (please state)*

From who?*

Please choose an optionPACT staff member or volunteerOther (please state)

Other (please state)*

PERSONAL DETAILS

Name*

First Last

Preferred pronoun (optional)

Have you previously used, or do you currently use, any other name(s)?*

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No

Please provide details and dates used:

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Email*

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Home Phone Number

PACT is committed to promoting equality, diversity and inclusion both as an employer and as a service provider.

It is important that we can collect data on the profile of applicants so that we can:

• advance diversity in our organisation
• proactively identify any inequalities that we need to address
• ensure that all recruitment is free from unfair and unlawful discrimination

The information you provide in this survey will remain confidential, is provided separately to your application, and is used by the HR team for monitoring purposes only.

Please click here to complete this survey
Thank you for playing your part in helping us to deliver our commitment to equality, diversity and inclusion.

MEMBERSHIP OF PROFESSIONAL BODIES

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If you are a Social Worker, please provide your SWE registration number:

EMPLOYMENT HISTORY – CURRENT EMPLOYER

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Date Started

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Date Started

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Date Started

DDDD12345678910111213141516171819202122232425262728293031

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Reason for Leaving

EDUCATION, TRAINING AND QUALIFICATIONS

Please provide details of your education and training, starting with Secondary School.

If you have had a break in your education, please provide details (dates and a description of what you were doing during these times).

You will be required to bring proof of qualifications to interview that are relevant to the role.

School / Academic Institution attended*

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From Date*

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Additional Education, Training & Qualifications

Additional Education, Training & Qualifications

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ADDITIONAL EDUCATION, TRAINING AND QUALIFICATIONS

School / Academic Institution attended

(or description of any education gap)

Qualifications obtained

(subject, date, grade)

From Date

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Additional Education, Training & Qualifications

Additional Education, Training & Qualifications

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ADDITIONAL EDUCATION, TRAINING AND QUALIFICATIONS

School / Academic Institution attended

(or description of any education gap)

Qualifications obtained

(subject, date, grade)

From Date

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Additional Education, Training & Qualifications

Additional Education, Training & Qualifications

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ADDITIONAL EDUCATION, TRAINING AND QUALIFICATIONS

School / Academic Institution attended

(or description of any education gap)

Qualifications obtained

(subject, date, grade)

From Date

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Additional Education, Training & Qualifications

Additional Education, Training & Qualifications

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ADDITIONAL EDUCATION, TRAINING AND QUALIFICATIONS

School / Academic Institution attended

(or description of any education gap)

Qualifications obtained

(subject, date, grade)

From Date

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Additional Education, Training & Qualifications

Additional Education, Training & Qualifications

Click here to add additional education, training & qualifications

ADDITIONAL EDUCATION, TRAINING AND QUALIFICATIONS

School / Academic Institution attended

(or description of any education gap)

Qualifications obtained

(subject, date, grade)

From Date

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To Date

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FURTHER INFORMATION IN SUPPORT OF YOUR APPLICATION

To complete this section, please refer to the person specification of the Job Description.

Please use the space below to demonstrate how your knowledge, skills and experience support your application to the role.

You should also outline your reasons for applying.

Further info*

REFEREES

Your first referee should be your present or most recent line manager/employer. The second referee could be someone from your current or previous employment.

Referees should not be a family member or friend.

If you have not been employed, or have been out of employment for a period of time, you may wish to give the name of someone who knows you sufficiently well in a professional or training/education capacity to confirm the information you have given, and to comment on your ability to undertake the job as described in the job description and person specification.

Please note that as part of our Safer Recruitment Policy, we may ask you to provide details of further referees to ensure that your references cover a minimum period of 5 years.

Please note: We will obtain your permission prior to contacting your referees.

Please add your current/most recent line manager/employer as Referee No.1.

Referee No. 1

Name*

First Last

Position Held*

Organisation*

Referee email*

Contact Number*

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Relationship to You*

How long have you been known to this referee?*

Referee No. 2

Name*

First Last

Position Held*

Organisation*

Referee email*

Contact Number*

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Relationship to You*

How long have you been known to this referee?*

DATA PROTECTION

The information provided on this application form and obtained from relevant sources will be used in PACT’s recruitment and appointment processes and will be treated as confidential. By signing this application form you understand that the information provided will be retained in a secure and confidential manner and agree to the processing of sensitive personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

SIGNATURE DECLARATION

I have completed this application form accurately and truthfully. I have not withheld any information that could be considered relevant to my application. I understand that any appointment, if offered, will be subject to information given on this application form being correct.

I understand that providing any false information shall disqualify me from the recruitment process, or if discovered after employment, may lead to disciplinary action; up to and including dismissal.

Signature*

Name*

First Last

Date*

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Survey

Have you completed the PACT equality, diversity and inclusion applicant survey?*

Yes

No

If you have not completed the survey yet, please click here to complete the survey before submitting this form.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries. These enquiries include providing documentation to evidence the right to work in the UK, a Disclosure Barring Service (DBS) check, overseas police check (if applicable), references covering at least 5 years, a complete previous education and employment history timeline and the completion of mandatory safeguarding training. This post is based in the UK.

Comments

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