Christmas opening hours

During Christmas and the New Year, PACT’s services will be available at the following times:

Opening hours for adoption enquiries

Normal hours up until 23rd December.

Closed 24th – 28th December.

Open 29th – 31st December, 10am-5pm.

Closed 1st – 3rd January.

Normal hours resume from 4th January.

Normal hours for our enquiries line are: 10am-5pm on Monday, Wednesday and Friday, 10am-8pm on Tuesday and Thursday, and 10am-1pm on Saturday.

Opening hours for Alana House

Normal hours up until 23rd December.

Closed 24th – 28th December.

29th December: Phone support available throughout the day.

Closed 30th December – 3rd January.

Normal service resumes from 4th January.

Alana House café:

Closed from 20th December. We aim to reopen the café from 6th January, subject to government guidelines.

Opening hours for the PACT online shop

Last order date for receiving posted items by Christmas: Sunday 19th December.

Last date for ordering click and collect items before Christmas: Tuesday 21st December (to be collected on Wednesday 22nd December).

After this time, the shop will be closed and all orders will be fulfilled in the new year.

Normal hours will resume from 4th January.

To get in touch with any of PACT’s teams, please visit our contact page here.

We wish all of our service users, families, staff, volunteers, supporters, partners and friends a wonderful Christmas and a Happy New Year.