Alana House

Alana House is a community project run by PACT that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and welcome all women who feel they need help and support.

How we can help

We aim to help you take control of your life by making informed decisions, and can provide information, support and advice with the following:

  • Accommodation
  • Attitudes, thinking and behaviour
  • Children, families and relationships
  • Domestic abuse, domestic violence and rape
  • Drugs and alcohol
  • Education, training and employment
  • Finance, benefits and debt
  • Health and well-being
  • Sex working/prostitution

COVID-19 Information

In line with government guidelines and to minimise risk to our service users and staff, we are constantly reviewing how we can deliver our services safely going forward. Updates will be shared here and on our Facebook page.

Alana House service from July 19th 2021 onwards.

Alana House remains open for support by appointment only. If you need to see or speak to a support worker, please call the team on 0118 921 7640.

We are able to run some group sessions and courses with small numbers. Please see our monthly timetable here for details and contact your support worker or the office if you are interested.

We have now re-opened the Alana House Community Café on Thursdays from 10am-12pm. Attendees will need to book in advance. Find out more here on our café page

We remain open to new referrals (both through professionals or self-referrals). We will contact all those referred to us and explore what support we can offer or help ensure they can access other appropriate services. The referral form can be downloaded here. For self-referrals please call Alana House on 0118 921 7640 or email where one of our team will help you.

Please do not come to Alana House without an appointment as we cannot safely allow people in the building without an appointment being arranged in advance.


How we work

See our leaflet or watch the short film below to find out more about how we work.


How to get in touch

  • Call us on 0118 9217640
  • Send a message to
  • Fill in a referral form and we will contact you to make an appointment for you to meet privately with one of our support workers


Partner agencies

Voluntary or community-based organisations can also refer women to our services using our referral form.

Alana House works with a range of local partner agencies – if you would like to work with us please Contact us.