Alana House

Alana House is a community project run by PACT that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and welcome all women who feel they need help and support.

How we can help

We aim to help you take control of your life by making informed decisions, and can provide information, support and advice with the following:

  • Accommodation
  • Attitudes, thinking and behaviour
  • Children, families and relationships
  • Domestic abuse, domestic violence and rape
  • Drugs and alcohol
  • Education, training and employment
  • Finance, benefits and debt
  • Health and well-being
  • Sex working/prostitution

COVID-19 Information

In line with government guidelines and to minimise risk to our service users and staff, we are constantly reviewing how we can deliver our services safely going forward. Updates will be shared here and on our Facebook page.

Update: 12th October 2020

We are still not able to offer any face to face group activities at Alana House at this time.

We are offering individual face-to-face appointments at Alana House for service users with an urgent need, for new referrals and for those we assess to be in crisis. However, if you feel you would benefit from a face-to-face 1:1 appointment, please contact your support worker. These appointments will be made in advance, a risk assessment will be carried out with each person beforehand and guidance about attending can be found here.

Please do not come to Alana House without an appointment as we cannot safely allow people in the building without an appointment being arranged in advance.

We have run some group sessions outdoors and are now making preparations to begin limited group sessions and courses at Alana House. To remain Covid-secure, places will be limited and we will offer places on a needs basis. Drop in sessions, however, will continue online for the time being. Links to these weekly drop in sessions are posted on our Facebook page.

Ongoing virtual support

The Alana House Team will continue to offer support to all of our service user’s with 121 sessions over the phone or Zoom and of course our virtual drop in sessions and other group activities will continue alongside the new service stated above.

Our partners are still available to us and the team is able to connect service users to partners who offer specialist support with various needs. To find out more, please call your support worker or the Alana House number: 0118 921 7640

Referrals

We remain open to new referrals (both through professionals or self-referrals). We will contact all those referred to us and explore what support we can offer or help ensure they can access other appropriate services. The referral form can be downloaded here. For self-referrals please call Alana House on 0118 921 7640 or email Alana.house@pactcharity.org where one of our team will help you.

 

How we work

See our leaflet or watch the short film below to find out more about how we work.

 

How to get in touch

  • Call us on 0118 9217640
  • Send a message to Alana.house@pactcharity.org
  • Fill in a Referral form and we will contact you to make an appointment for you to meet privately with one of our support workers

 

Partner agencies

Voluntary or community-based organisations can also refer women to our services using our Referral form.

Alana House works with a range of local partner agencies – if you would like to work with us please Contact us.