Alana House

Alana House is a community project run by PACT that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and welcome all women who feel they need help and support.

COVID-19 Update:

In line with government guidelines and to minimise risk to our service users and staff, we are not currently holding any group activities or 121 sessions at Alana House. However, the Alana House team are available and continuing to support all our regular service users with 121 sessions over the phone or via Zoom, updates via social media, virtual drop in sessions and other group activities. We are also able to connect service users to our partners who offer specialist support with various needs. To find out more, please call your support worker or the Alana House number: 0118 921 7640

We remain open to new referrals (both through professionals or self-referrals). We will contact all those referred to us and explore what support we can offer or help ensure they can access other appropriate services. The referral form can be downloaded here. For self-referrals please call Alana House on 0118 921 7640 or email where one of our team will help you.

How we can help

We aim to help you take control of your life by making informed decisions, and can provide information, support and advice with the following:

  • Accommodation
  • Attitudes, thinking and behaviour
  • Children, families and relationships
  • Domestic abuse, domestic violence and rape
  • Drugs and alcohol
  • Education, training and employment
  • Finance, benefits and debt
  • Health and well-being
  • Sex working/prostitution

How we work

See our leaflet or watch the short film below to find out more about how we work.

How to get in touch

  • Call us on 0118 9217640 
  • Send a message to
  • Come to one of our welcoming drop-in sessions – see Contact us for a map of how to find us and What's on page for the times and days  of our drop-ins
  • Fill in a Referral form and we will contact you to make an appointment for you to meet privately with one of our support workers

Partner agencies

Voluntary or community-based organisations can also refer women to our services using our Referral form.

Alana House works with a range of local partner agencies – if you would like to work with us please Contact us.