Volunteer with PACT

PACT is enormously grateful for the time, skills and talents given freely by the range of volunteers working with us today.

Both the families we work with and PACT staff benefit from the life experience and generosity that our volunteers bring to our projects and services.

By donating your time and energy to volunteer with PACT, you can help us build and strengthen forever families for the future.

To find out more, see our FAQs below and hear from some of our volunteers about why they love volunteering at PACT.

Alana House volunteer Sally and PACT CEO Natausha meeting Prince Edward at an event at Royal Ascot thanking volunteers for their contribution

Volunteering FAQs

Anyone can apply to be a PACT volunteer and we always welcome applications from anyone with time or skills to share.

Volunteering at PACT is a fantastic way to support the work we do. PACT prides itself on valuing its many volunteers and giving them an excellent volunteering experience. You can hear what our volunteers have to say in the quotes further down this page.


Both the staff who work at PACT and the people who use PACT’s services benefit hugely from the time, skills, energy, perspectives and life experience that our volunteers bring to our projects and services.

Each role at PACT is different so you can choose to volunteer as much or as little as you like. You can contact our team at volunteering@pactcharity.org to discuss your availability and see if there would be any roles that suit you.

You don’t need specific skills to be able to volunteer and a full induction and any relevant training will be provided. We have lots of different roles at PACT – visit this page to get an idea of some of the roles undertaken by our current volunteers. If you have a particular skill you would like to make use of in a volunteering role, or if there are certain skills you would like to develop, please get in touch at volunteering@pactcharity.org to find out if there are roles that might be right for you.

You can fill in our application form here on our volunteer opportunities page, or you can get in touch with our team by sending an email to volunteering@pactcharity.org and we will be happy to chat to you about your interests and possible roles that might suit you.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team, including in a volunteering role, is subject to PACT’s Safer Recruitment pre-appointment checks. These include providing documents showing you have the right to work in the UK, undertaking a Disclosure Barring Service (DBS) check, an overseas police check where applicable, and providing references covering a minimum 5 year period.


To find out more you can read PACT’s  Safeguarding policy,  Safer Recruitment Policy  and  Code of Conduct.

Hear from some of our volunteers…

Hear from our volunteer coordinator Chris and volunteer Ashton

The Queen’s Award for Voluntary Service

In 2022, Alana House was honoured to receive a prestigious award in recognition of its fantastic team of volunteers. The Queen’s Award for Voluntary Service is the highest award a local voluntary group can receive in the UK and is equivalent to an MBE. The award recognises outstanding work by local volunteer groups to benefit their communities.

A team of 13 volunteers give around 80 hours a week between them at Alana House to carry out vital roles such as counsellors, cookery skills instructors, administrators, assistant support worker, sewing instructors and supporting at drop-in sessions. Jan Norbury, a volunteer since 2016 said: “There is nothing more rewarding than seeing the ladies experience real success and develop a feeling of self-worth. I just love the work and hope to continue to volunteer for some time to come.”

Read more

Supporter of the month

Each month we celebrate one person, family or group that has gone above and beyond to support PACT’s work. Our Supporter of the Month initiative is a great opportunity for us to showcase and thank the many amazing volunteers (as well as fundraisers) who have made a positive impact on PACT’s work. Take a look to see what our latest PACT superstars have achieved.

See our PACT superstars

Blog: From Events Volunteer to Enquiries Officer

By Anna Webster

Anna Webster works as an adoption enquiries officer for PACT. She first became involved with PACT four years ago when she was looking for volunteering roles while at university. Find out how Anna gained valuable voluntary experience at PACT which helped her secure a paid role.