Volunteer with PACT
PACT is enormously grateful for the time, skills and talents given freely by the range of volunteers working with us today.
Both the families we work with and PACT staff benefit from the life experience and generosity that our volunteers bring to our projects and services.
By donating your time and energy to volunteer with PACT, you can help us build and strengthen forever families for the future. Click below to see our latest volunteering roles or email volunteering@pactcharity.org to find out more.


Supporter of the month
Each month we celebrate one person, family or group that has gone above and beyond to support PACT’s work. From running a marathon to giving up their time to volunteer, each PACT Superstar has used their time, energy and resources to help us continue the work that we do.
See our PACT superstars
Each month we celebrate one person, family or group that has gone above and beyond to support PACT’s work. From running a marathon to giving up their time to volunteer, each PACT Superstar has used their time, energy and resources to help us continue the work that we do.
The Queen’s Award for Voluntary Service
In 2022, Alana House was honoured to receive a prestigious award in recognition of its fantastic team of volunteers. The Queen’s Award for Voluntary Service is the highest award a local voluntary group can receive in the UK and is equivalent to an MBE. The award recognises outstanding work by local volunteer groups to benefit their communities.
A team of 13 volunteers give around 80 hours a week between them at Alana House to carry out vital roles such as counsellors, cookery skills instructors, administrators, assistant support worker, sewing instructors and supporting at drop-in sessions. Jan Norbury, a volunteer since 2016 said: “There is nothing more rewarding than seeing the ladies experience real success and develop a feeling of self-worth. I just love the work and hope to continue to volunteer for some time to come.”
Read more
In 2022, Alana House was honoured to receive a prestigious award in recognition of its fantastic team of volunteers. The Queen’s Award for Voluntary Service is the highest award a local voluntary group can receive in the UK and is equivalent to an MBE. The award recognises outstanding work by local volunteer groups to benefit their communities.
A team of 13 volunteers give around 80 hours a week between them at Alana House to carry out vital roles such as counsellors, cookery skills instructors, administrators, assistant support worker, sewing instructors and supporting at drop-in sessions. Jan Norbury, a volunteer since 2016 said: “There is nothing more rewarding than seeing the ladies experience real success and develop a feeling of self-worth. I just love the work and hope to continue to volunteer for some time to come.”

I can’t say enough how good this has been. The voluntary experience that you offer is ridiculous high quality. I’ve been volunteering on and off since I was 15 and this is totally different.
BB4K Champion
My summer of volunteering with PACT was the best decision I could have made. Everyone was great at getting me involved straight away and really challenging the skills I already possessed as well as teaching me new ones. I always felt welcome and excited to come into the office and for what the day could entail. PACT were flexible when it came to hours and time I could give and were so appreciative. They went out of their way to ensure that I was experiencing everything I wanted to get out of volunteering which was amazing.
Alana House Volunteer
I would describe PACT as supportive, inspiring and generous.
Alana House Drop In Volunteer
Volunteers have transformed what we are able to deliver.
Manager of Bounce Back 4 Kids programme
Coming here gives my week structure and I enjoy the interaction with people. It’s a lovely place to volunteer – everyone is so friendly and welcoming, and appreciative of the help I can give them. I would definitely recommend it.
Reception volunteer
I have really enjoyed the opportunity to meet and support adopters on different stages of their adoption journey.
CATCH peer supporter
Alana House is an amazing place that provides such an incredible service to the women and I feel so proud to be part of a brilliant team.
Alana House volunteer
I volunteer at Alana House because I so admire the service users who are brave and strong enough to ask for the help they need to enable them to live a better and happier life. The staff and other volunteers are professional, compassionate and inspirational and there is a wonderful working atmosphere.
Alana House volunteer
It has been an absolute pleasure working with PACT and alongside the amazing women who make up the Alana and BB4K team, as well as working with all our services users. PACT has been a wonderful environment to work in and has given me great opportunities and experience. I have felt valued and supported by PACT throughout my time as a volunteer and placement student and I can’t praise them enough.
Placement Student for BB4K and Alana House
To find out more about volunteering with PACT watch this short film.

Emily’s story
Emily joined PACT as a volunteer with Alana House in 2017 while studying Psychology at the University of Reading. She really enjoyed her time working with PACT and stayed on in the Communities team to do a summer internship with Bounce Back 4 Kids. After graduating, Emily successfully applied to join PACT’s Adoption team as an Enquiries Officer.