Support helplines
If you have a concern about a child or young person experiencing or witnessing domestic abuse you must report it. If there is an immediate risk of harm to a child, call the police on 999.
You can contact the NSPCC on 0808 800 5000 (free service, lines open 24 hours a day).
You can tell one of our support team members or contact your local Multi-Agency Safeguarding Hub team or Local Safeguarding Children Board:
Reading
Reading Children’s Single Point of Access
- Phone: 0118 937 3641
- Email: cspoa@brighterfuturesforchildren.org
- Website: www.brighterfuturesforchildren.org/report-concerns-about-a-child
Berkshire West Safeguarding Children Partnership – Reading
West Berkshire
West Berkshire Children Services Contact Advice Assessment Service (CAAS)
- Phone: 01635 503090
- Email: child@westberks.gov.uk
- Website: www.westberks.gov.uk/article/39705/About-the-Contact-Advice-and-Assessment-Service-CAAS
Berkshire West Safeguarding Children Partnership – West Berkshire
Oxfordshire
Oxfordshire Safeguarding Children Board
- Phone: 01865 815843
- Email: oscb@oxfordshire.gov.uk
- Website www.oscb.org.uk
The Oxfordshire Multi-Agency Safeguarding Hub (MASH)
- Office hours phone: 0345 050 7666
- Out of hours phone: 0800 833 408
- Website: www.oxfordshire.gov.uk/business/information-providers/multi-agency-safeguarding-hub
Helplines
Local Services
- Local Domestic Abuse Helpline for Oxfordshire and West Berkshire – 0800 731 0055 - www.a2dominion.co.uk/about-us/Domestic-abuse-support-services
- Youthline (a free confidential counselling service for young people in Bracknell Forest) - www.youthlineuk.com
- Berkshire Women’s Aid – 0808 801 0882 – helpdesk@bwaid.org.uk – www.berkshirewomensaid.org.uk
National services for children & young people
- Childline – 0800 1111 - www.childline.org.uk
- The Hideout (website for children and young people) – www.thehideout.org.uk
- Support Line (provides emotional support for children & adults) - 01708 765200 - www.supportline.org.uk
- Young Minds (support for children and young people with emotional and mental health needs) - www.youngminds.org.uk
- NSPCC Helpline - 0808 800 5000 - www.nspcc.org.uk
- SAFE! (support for young people affected by crime) – 0800 133 7938 - www.safeproject.org.uk
- LoveRespect (support for teenage girls in abusive relationships) - www.loverespect.co.uk
- Asian child protection helpline - 0800 096 7719 (language specific numbers below)
- Bengali speaking advisor – 0800 096 7714
- Guajarati speaking advisor – 0800 096 7715
- Hindi speaking advisor – 0800 096 7716
- Pujabi speaking advisor – 0800 096 7718
- Urdu speaking advisor – 0800 096 7718
National services for adults
- Freephone, 24-hour National Domestic Abuse Helpline - 0808 2000 247 - www.nationaldahelpline.org.uk
- Men’s Advice line (for male victims of DA) - 0808 801 0327 - www.mensadviceline.org.uk
- Stalking and Harassment helpline – 0808 802 0300 - www.stalkinghelpline.org/
- Southall Black Sisters (support for black and minority ethnic women) - 0208 571 0800 - www.southallblacksisters.org.uk
- The Kiran Project (support for Asian women) - 0208 558 1986 - www.kiranproject.org.uk
- Elder abuse – 0808 808 8141 - www.elderabuse.org.uk
- Forced Marriage Unit – 020 7008 0151 - www.forcedmarriage.net
- Karma Nirvana (supporting victims of honour crimes and forced marriage) – 0800 5999 247 - www.karmanirvana.org.uk
- National Centre for Domestic Violence – 0800 970 2070 - www.ncdv.org.uk
- Protection Against Stalking and Harassment - www.protectionagainststalking.org
- Paladin – National Stalking Advocacy Service - 0207 840 8960 - www.palandinservice.co.uk
- Victim Support – 0808 168 9111 - www.victimsupport.org
