Support helplines

If you have a concern about a child or young person experiencing or witnessing domestic abuse you must report it. If there is an immediate risk of harm to a child, call the police on 999. 

You can contact the NSPCC on 0808 800 5000 (free service, lines open 24 hours a day). 

You can tell one of our support team members or contact your local Multi-Agency Safeguarding Hub team or Local Safeguarding Children Board: 

Reading

Reading Children’s Single Point of Access

Berkshire West Safeguarding Children Partnership – Reading

West Berkshire

West Berkshire Children Services Contact Advice Assessment Service (CAAS)

Berkshire West Safeguarding Children Partnership – West Berkshire

Oxfordshire

Oxfordshire Safeguarding Children Board

The Oxfordshire Multi-Agency Safeguarding Hub (MASH)

Helplines

  • Childline – 0800 1111 - www.childline.org.uk
  • The Hideout (website for children and young people) – www.thehideout.org.uk
  • Support Line (provides emotional support for children & adults) - 01708 765200 - www.supportline.org.uk
  • Young Minds (support for children and young people with emotional and mental health needs) - www.youngminds.org.uk
  • NSPCC Helpline - 0808 800 5000 - www.nspcc.org.uk 
  • SAFE! (support for young people affected by crime) – 0800 133 7938 - www.safeproject.org.uk 
  • LoveRespect (support for teenage girls in abusive relationships) - www.loverespect.co.uk 
  • Asian child protection helpline - 0800 096 7719 (language specific numbers below)
  • Bengali speaking advisor – 0800 096 7714
  • Guajarati speaking advisor – 0800 096 7715
  • Hindi speaking advisor – 0800 096 7716
  • Pujabi speaking advisor – 0800 096 7718
  • Urdu speaking advisor – 0800 096 7718