Meet the Alana House team

Our team are all experienced and dedicated professionals who are passionate about supporting women to make positive changes in their lives and achieve their goals.

To contact the team, please call 0118 921 7640 or email alana.house@pactcharity.org

Sabina

Alana House Manager

“Alana House is a precious and important resource for many vulnerable women in our community. I am very proud to be part of the team, the professionalism, compassion and supportive approaches demonstrated by the staff at Alana House make a real difference in empowering women to change their lives.”

Lynda

Alana House Team Leader

“I feel very honoured to be the Team Leader at Alana House. We are a ‘small team that does a big job’ in terms of empowering women, via a trauma informed approach, to make sustainable and positive changes to their lives.  Alana House is very fortunate to have a dedicated team of volunteers without which we would not be able to provide the level of support or activities to our service users.”

Maisie

Administrative Lead and Volunteer Co-ordinator

“What I enjoy about my role is meeting new people each day and seeing how the Alana House team make an impact on people’s lives.”

Sarah

Keyworker and IDVA (Independent Domestic Violence Advisor)

“I enjoy my role at Alana House as I get to be part of a supportive journey alongside women who are experiencing complex needs. I get to see them improve their lives and accomplish positive changes”

Safiya

Keyworker and IDVA/ISVA (Independent Domestic Violence Advisor/ Independent Sexual Violence Advisor)

“I enjoy supporting people to overcome their barriers and help them to see their true potential to the point where they no longer require support services anymore.”

Jodie

Keyworker

“I enjoying working at Alana House as I get to be part of something that creates real and lasting change in women’s lives whether this be through providing one-to-one support, group work or simply a safe space. I know the work we do makes a difference and I am lucky to be part of a space where women can reclaim their voice, their rights, and their futures.”

Giulia

Communities Data Officer

“I like working with databases and compiling reports that show the fantastic achievements of the communities services and the impact of the work that my colleagues do!”

Georgie

Alana House Administrator

“I really enjoy working with and supporting an amazing team at Alana House who empower women in our community to make positive changes to their lives. I love meeting the women and engaging with them at our community café, as well as being on the end of the phone to anyone who needs support.”

Hannah

Keyworker and IDVA (Independent Domestic Violence Advisor)

“Hands down my favourite part of my role is seeing a woman for the first (or in a long) time achieve something or discover an opportunity she never thought was possible or open to her. To sit in a room with a woman who feels more in control of her life and her choices is a total privilege.”

Priya

Keyworker

“I’m constantly inspired by the strength and resilience of women I work with. The sense of community here is incredible- it’s a space filled with compassion, resilience and hope and I feel proud to be a part of it.”

Georgia

Assistant keyworker

“Working at Alana House is incredibly rewarding, knowing that we are able to create a safe space for women and seeing them uplift and empower one another, especially in our community café and groups is amazing.”

Louise

Volunteer

“I enjoy working with people and this is an opportunity to join an organisation making a difference to a wide variety of children, families and vulnerable women. I have always felt welcome and valued.”

Jane

Volunteer

“Alana House is an amazing place that provides such an incredible service to the women and I feel so proud to be part of a brilliant team.”

Lisa

Counsellor and Facilitator

“I began at Alana House as a counsellor and now facilitate The Foundations Programme. The women often tell me what a lifeline Alana House and the team are, and I’m proud to support them as part of such a brilliant, life-changing service.”

Fiona

Counselling volunteer

Carol

Professor of education and Alana House volunteer

“I am inspired by the work at Alana house and the women I meet there. The warm atmosphere, communal spirit as well as the tempting smells of coffee and cake leave me feeling lucky to be connected.”

Georgina

Sewing volunteer

“I really enjoy running the sewing classes at Alana House. Seeing the women gain confidence as they learn new skills and create something they can use or give to someone is great.”

Javairia

Baking volunteer

“It has been really rewarding seeing the women learning new skills in the kitchen. I am so pleased with how willing they have been to try new things and how quickly they picked up techniques which they could then go on to recreate with their families.”

Volunteering At Alana House Reading

PACT is enormously grateful for the time, skills and talents given freely by the range of volunteers working with us today. The families we work with and the whole workforce benefit from the life experience and generosity that our volunteers bring to their work. 

“From the get-go, getting to know service users and being able to understand their needs and then learning how best to support them was one of the most enjoyable aspects. Volunteering with PACT taught me more than I ever expected it to. I believe that equally these clients helped me develop and learn as much as I helped them. It was the perfect way to spend my time and I valued every minute of it. “ An Alana House volunteer 

Our volunteering opportunities at Alana House Reading include roles supporting women with specific skills, for example opening a bank account, supporting with group work and we are particularly keen to hear from women with lived experience who feel that are in a place where they are able to support others.

Find out more about volunteering

Support us

PACT could not continue its vital work with vulnerable women without your support. Whether you are an individual, part of a group, a company, a church or a school there are many ways in which you can help us make a difference.

Find more information on fundraising ideas and how to make a donation to PACT and Alana House.

Find out more