About Alana House
Alana House is one of PACT’s successful community projects alongside the BB4K and Recovery Toolkit programmes.
Alana House has a main base in Reading but also covers West Berkshire, Bracknell, Wokingham, Maidenhead and Windsor.
Alana House Reading opened in April 2010, adopting the recommendations from the Corston Report, which identified the nine pathways to offending and the trauma-informed approach needed to support women. Initially established to support female offenders in the community, Alana House has developed over the years to support all women with multiple or complex needs.
Alana House aims to:
- Address the individual barriers to employment, education and training
- Divert women from custody by addressing the causes of crime and therefore reducing the impact on the community
- Empower women to reflect on their lives and make a plan to address their needs, increasing their independence and facilitating their access to mainstream services
- Provide opportunities to access benefit and welfare advice, NHS sexual health treatment, housing and specialist drug and alcohol advice, in one safe place
In line with government guidelines and to minimise risk to our service users and staff, we are constantly reviewing how we can deliver our services safely going forward. Updates will be shared here and on our Facebook page.
Alana House service during lockdown, January – March 2021.
Alana House continues to support women during this period. Please see below for more information and call the team - 0118 921 7640 - if you require further information or guidance.
Individual appointments will be for service users who have urgent needs, are in crisis or who need to meet a support worker. Please contact Alana House if you feel you need an appointment. These appointments will be made in advance and a risk assessment will be carried out with each person beforehand and guidance about attending can be found here.
For group sessions/courses, see our monthly leaflet here on the website for details and contact your support worker or the office if you are interested. To minimise risk and to ensure we can remain Covid-secure we are limiting spaces for our groups. Women will be allocated group support based on needs.
Please do not come to Alana House without an appointment as we cannot safely allow people in the building without an appointment being arranged in advance.
Ongoing virtual support
The Alana House Team will continue to offer support to all of our service user’s with 121 sessions over the phone or Zoom and of course our virtual drop in sessions and other group activities will continue alongside the new service stated above.
Our partners are still available to us and the team is able to connect service users to partners who offer specialist support with various needs. To find out more, please call your support worker or the Alana House number: 0118 921 7640
Information is also shared through our ‘Alana House Community’ Facebook page
We remain open to new referrals (both through professionals or self-referrals). We will contact all those referred to us and explore what support we can offer or help ensure they can access other appropriate services. The referral form can be downloaded here. For self-referrals please call Alana House on 0118 921 7640 or email Alana.email@example.com where one of our team will help you.
Alana House has twice won a prestigious national Howard League for Penal Reform Award, acknowledging the positive impact Alana House has on the women it supports and their wider communities. In 2017 the award was for the Enrich Project, a partnership programme run with Thames Valley Police, Change, Grow, Live drug and alcohol service and Reading Borough Council’s Troubled Families service. Alana House was also nominated for the Howard League award in 2019 for its Job Skills Course, which works with women to build confidence and give practical advice as they seek employment.
Alana House is the only community project of its kind in the local area and its need is evidenced by the growing number of referrals received year on year from a range of professionals and practitioners who come into contact with vulnerable women in the area.
To see how our work at Alana House provides value for money and social impact please read the Social Return on Investment report conducted by Baker Tilly.